Platform Engineering Manager

🔥 2 minutes ago

🇳🇿 New Zealand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏗️ Platform Engineer

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Logo of EverCommerce

EverCommerce

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity on 2019-08

SaaS • B2B • Marketing

EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.

📋 Description

• Lead the Platform Development and Database Reliability Engineering teams • Support team members’ growth, skill development and ownership • Shape the technical roadmap with the Head of Platform Engineering and other Engineering Managers • Guide architecture and technical decisions for secure, reliable and scalable systems • Improve tools, processes and platforms used by Product and Engineering teams • Oversee database engineering reliability, performance and scalability • Improve monitoring, capacity planning, disaster recovery and platform performance • Support quarterly planning, goal setting and ways of working using Kanban and Jira • Build relationships across Product, Engineering and the wider business • Encourage technology exploration, automation and responsible use of AI • Provide feedback and development conversations while creating a supportive, challenging team environment

🎯 Requirements

• Proven experience leading and developing software engineering, platform engineering or infrastructure teams within a SaaS or technology environment • Strong people leadership skills, including coaching, mentoring and developing engineers • Technical background in software architecture, platform engineering, cloud infrastructure and database technologies • Experience contributing to technical strategy, architectural decisions and long-term platform engineering roadmaps • Understanding of DevOps, automation, observability, security and reliability • Experience with Agile delivery practices, particularly Kanban • Experience using Jira to manage priorities and delivery • Ability to balance technical improvement with business priorities • Ability to work across multiple engineering teams and build relationships with technical and non-technical stakeholders • Proactive approach to identifying risks, improving systems and driving continuous improvement • Curiosity about emerging technologies, including responsible use of AI • Must be legally entitled to work in New Zealand

🏖️ Benefits

• Additional annual leave • Flexible work from home or office • Professional development budget • Annual wellness allowance • Inclusive recruitment accommodations • Work-life balance • Permanent employment

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