Medical Information Specialist – German, English

🔥 12 minutes ago

🌐 Poland, Ireland, +5 more countries – Remote

🇵🇱 Poland – Remote 🇮🇪 Ireland – Remote 🇬🇧 United Kingdom – Remote 🇮🇹 Italy – Remote 🇵🇹 Portugal – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ German

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Triage and respond to drug information inquiries from healthcare professionals and consumers/patients • Disseminate drug information verbally or in writing • Identify adverse events and product complaints during customer interactions • Conduct intake for initial adverse event and product complaint reports in compliance with SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess what information needs to be obtained and the appropriate depth of information collection • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written information for healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing • Provide on-call support as assigned • Maintain and improve Medical Communications Call Centre customer service and process metrics

🎯 Requirements

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level is obligatory • Native German is required • Experience and/or training in call center, medical information, pharmaceutical industry, or clinical settings, including medical writing, preferred • Computer proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent • Ability to work Europe working hours between 8am–6pm CET Monday–Friday • Must be legally eligible to work in the European Union or the UK • Ability to travel up to 10%

🏖️ Benefits

• Employees can work remotely • Home office or European Hub Office • Work on Bank Holidays, if needed, with a day off in lieu • Up to 10% travel requirement • Great Place to Work certified employer • Inclusive, diverse workplace • Professional development and talent development culture