SmartCOMM Developer, Senior Consultant – Insurance CCM

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔒 Insurance

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Exavalu

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Exavalu is a business advisory and technology consulting firm that partners with enterprises to deliver high-impact digital transformation. Run by former CIOs, CXOs, and consulting principals, Exavalu offers strategic advisory, core systems transformation, systems integration, data & analytics, innovation and privacy/compliance solutions across regulated sectors. The firm focuses on Insurance, Banking & Financial Services, and Healthcare & Life Sciences, providing industry-tailored technology implementations and program leadership using partners like Guidewire, Salesforce, MuleSoft, PegaSystems and AWS.

📋 Description

• Architect, design, build, and maintain complex multi-channel document templates using SmartCOMM Template Designer, Data Modeler, and Style Editor • Deliver high-volume batch and interactive communication templates • Configure schemas, data models, and business logic for dynamic, rule-driven enterprise communication layouts • Integrate SmartCOMM with upstream enterprise core platforms through REST/SOAP APIs and message queues such as Kafka and MQ • Configure and optimize batch generation, on-demand document generation, and interactive drafting workflows • Establish and enforce design standards, template modularity, reusability, and version-control best practices • Troubleshoot and resolve performance bottlenecks in high-volume batch runs and API-triggered real-time communications • Assist with migrating legacy communication templates to modern SmartCOMM architectures • Provide technical guidance, conduct peer code reviews, and mentor junior and mid-level CCM developers • Collaborate with business analysts, solution architects, and downstream delivery teams on omnichannel digital communication strategies

🎯 Requirements

• 7 to 9 years of experience in Customer Communications Management (CCM) • At least 4+ years of dedicated, hands-on experience in SmartCOMM (Smart Communications) • Deep expertise in SmartCOMM Template Designer • Expertise in Data Modeler and schema definitions • Expertise in document orchestration and output channels, including PDF, HTML5, email, and print streams • Experience with SmartCOMM Appliance or Cloud platform configurations • Strong proficiency in XML, XSLT, XPath, XSD, and JSON • Experience consuming and exposing RESTful and SOAP web services • Working knowledge of JavaScript, Groovy, or Java for custom business rules and transformations • Experience with Git, SVN, CI/CD pipelines, and JIRA • Experience working in an Agile/Scrum delivery model • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field • Experience integrating SmartCOMM with CRM/ERP platforms such as Salesforce or Guidewire • Hands-on knowledge of migrating Thunderhead NOW to SmartCOMM • Experience with AWS or Azure and containerized deployments • Official Smart Communications Developer certification is desirable

🏖️ Benefits

• Flexible work arrangements, including part-time work, working outside normal 9-5 business hours, or working remotely • Welcome back program supporting people returning to work after a long break due to health or family reasons • Inclusive and diverse workplace culture • Career growth opportunities • Opportunity to make an impact • Accommodation for statuses protected by applicable law