Senior ServiceNow ITOM Consultant

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🕒 March 28

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exccon AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

Enterprise • Consulting • SaaS

exccon AG is a ServiceNow Premier Partner that helps clients optimize their business processes. Founded in 2009 and based in Germany, as one of the first ServiceNow partners in the German-speaking region, exccon AG offers a comprehensive range of services from design, implementation, training, to operations across all project phases. They have expertise in developing custom applications, digital transformation, change management, and training services. exccon AG supports its customers with experienced ServiceNow experts and a combination of technological and process-oriented consulting. Known for high customer satisfaction and strong industry knowledge, exccon AG operates internationally, making the most of the ServiceNow platform for its customers.

📋 Description

• Analyze and assess customer requirements • Design optimized operational processes based on ServiceNow ITOM • Conduct training sessions and workshops • Coordinate communication with technical consultants • Present project results to clients

🎯 Requirements

• Extensive experience with ServiceNow, particularly in ITOM (CSDM, Service Mapping) • Industry experience in financial services, insurance, or the public sector is desirable • Solid understanding of CMDB concepts and heterogeneous IT infrastructures • Proven success in consulting and implementing ServiceNow solutions • Excellent German and English language skills, both written and spoken

🏖️ Benefits

• Company pension plan • Flexible working hours • Flexible work location (including home office) • Regular team events