Exelab
11 - 50 employees
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
SaaS • Enterprise • Artificial Intelligence
Exelab is a technology company that specializes in integrating and optimizing business processes through advanced CRM solutions, focusing primarily on HubSpot. They offer a comprehensive suite of services including CRM integration, business process automation, data management, and user experience enhancement. Exelab is dedicated to improving customer engagement and sales enablement by leveraging digital interfaces and automation. They also provide insights into customer experience and loyalty, supported by innovations in artificial intelligence. Exelab serves enterprises seeking to enhance their marketing, operations, and technology management, aiming to transform client interactions into tangible results.
KPI Architect
🕒 February 6
🗣️🇮🇹 Italian Required
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Exelab
11 - 50 employees
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
SaaS • Enterprise • Artificial Intelligence
Exelab is a technology company that specializes in integrating and optimizing business processes through advanced CRM solutions, focusing primarily on HubSpot. They offer a comprehensive suite of services including CRM integration, business process automation, data management, and user experience enhancement. Exelab is dedicated to improving customer engagement and sales enablement by leveraging digital interfaces and automation. They also provide insights into customer experience and loyalty, supported by innovations in artificial intelligence. Exelab serves enterprises seeking to enhance their marketing, operations, and technology management, aiming to transform client interactions into tangible results.
📋 Description
• The KPI Architect will ensure measurability and objectivity across our AI-enabled solutions. • Collaborate with Value Builders and Project Managers during discovery phases to define how each project’s success will be measured. • Facilitate structured conversations with clients to ensure clarity and alignment on success criteria. • Intervene when Value Builders face analytical problems requiring specialized skills or advanced methodologies. • Dive into the data to verify whether solutions are generating expected impact. • Build and maintain Exelab’s analytical standards. • Identify patterns emerging across multiple projects.
🎯 Requirements
• Advanced Analytical Skills: Mastery of data analysis tools and methodologies: SQL, Python/R for statistical analysis, BI tools (Looker, Tableau, Power BI). • Business Acumen & Strategic Orientation: Deep understanding of how businesses work and which metrics truly matter. • Critical Thinking & Methodological Rigor: Scientific approach to analysis: formulate hypotheses, test them, evaluate evidence with constructive skepticism. • Communication & Stakeholder Management: Exceptional ability to communicate complex insights clearly and actionably. • Consulting or Multi-Project Experience: Background in environments involving multiple projects/clients in parallel. • Autonomy & Proactivity: Ability to operate with minimal supervision, proactively identifying where their intervention can create value. • AI Openness & Continuous Learning: Willingness to learn and use AI tools to enhance analytical activities. • Native Italian and at least B2-level English required.
🏖️ Benefits
• Flexible working arrangements • Professional development opportunities
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