Marketing Production Specialist

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🕒 February 6

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EXL

10,000+ employees

💰 $2M Venture Round on 2015-01

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

📋 Description

‱ Manage and execute the marketing campaign process from initial request submission to deployment with a focus on outbound marketing channels (e.g., email, SMS, push). ‱ Audience segmentation & execution. ‱ QA of touchpoints, personalization elements, any dynamic content, etc.. ‱ Campaign build and deployment. ‱ Drive product, contact and creative strategies to develop and implement large scale CRM campaigns optimized using machine learning, predictive modeling, and personalized content. ‱ Design and implement A/B and multivariate tests that yield continuous improvements to our fan strategies and lift conversion rates. ‱ Optimize lifecycle CRM campaigns (e.g., onboarding, reactivation) using insights and analytics along with automation tools to increase fan LTV. ‱ Extracting key insights and learnings for future optimization and template efficiency. ‱ Collaborate with internal stakeholders, partners, and vendors to build the most effective campaign strategies to meet performance targets.

🎯 Requirements

‱ Bachelor's degree with at least 3-5 years of similar or relevant work experience. ‱ Experience with CRM tools (Epsilon PeopleCloud Messaging, Movable Ink, Attentive preferred). ‱ Prior working knowledge of enterprise level marketing automation platforms (Adobe tools such as AEP, AJO, CJA, Campaign, Marketo, etc. strongly preferred but, others such as SFMC will be considered). ‱ HTML editing and working knowledge required to be able to make edits to templates. ‱ Deep understanding of channel KPIs, metrics, and reporting. ‱ Proficiency in Photoshop. ‱ Ability to work independently and as a team player to find ways to uncover opportunities. ‱ Strong communication skills. ‱ Strong project and time management skills with high standards of accuracy and organization. ‱ Ability to keep up with a fast-paced production schedule that has a fluctuating level of workload throughout the calendar year. ‱ Proven ability to collaborate & manage dependencies on other team members that are supporting the launch of a campaign. ‱ Passion for innovation and solving difficult challenges. ‱ Passion for sports is a plus.

đŸ–ïž Benefits

‱ Health insurance ‱ Flexible work arrangements

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