Fraud Prevention Specialist

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚨 AML and Financial Crime

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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exmox GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📣 Marketing

🎮 Gaming

🤝 B2B

Marketing • Gaming • B2B

exmox GmbH is a data-driven mobile user acquisition and ad tech company that builds advertising campaigns and platform solutions to connect players with mobile games. They operate across Android and iOS in multiple regions (including DACH, UK, US, CA), work directly with game publishers and studios to scale installs, improve ROAS and retention, and publish case studies showcasing results with partners such as Playrix, Zynga, and other mobile game publishers.

📋 Description

• Review user accounts and payout requests to identify, analyze, and act on suspicious or fraudulent activity • Monitor transactions and user behavior to mitigate risk and prevent fraud • Collaborate with the Team Lead and Customer Support team to resolve fraud-related cases and tickets • Identify recurring fraud trends and report findings to improve internal fraud prevention processes • Handle sensitive user data and payment information accurately and confidentially • Develop knowledge of products, payment flows, emerging fraud methods, tools, and processes • Work with Manila-based fraud agents and Germany-based internal fraud team to maintain a secure experience for the global community

🎯 Requirements

• Previous experience in a relevant field such as fraud operations, payments, customer support, or back-office operations • Experience investigating user fraud within mobile games, in-app purchases (IAP), or digital reward systems is a big plus • Strong analytical thinking skills and comfort working with data, numbers, and structured operational tasks • Advanced proficiency in written and spoken English • Good knowledge of Excel or Google Sheets • Ability to quickly learn and adapt to new digital tools and processes • Independent, reliable, and highly organized approach to handling cases • Strong collaborative communication with the team • Genuine interest in online platforms, digital products, and the mobile gaming industry • Must be based in Metro Manila • Availability for rotating shifts Monday to Sunday, between 8:00 AM and 10:00 PM PHT • Public holiday availability may be required as needed • CV must be submitted in English

🏖️ Benefits

• 100% work from home • Overtime hours are possible and fully compensated • Necessary work hardware will be provided • 15 days of PTO, with an increase of 1 additional day each year up to a maximum of 20 days • Full-time schedule of 40 hours per week on rotating shifts • Equal opportunity employer • Recruitment-process adjustments or accommodations available upon request

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