Field Collections Officer

🔥 14 hours ago

🇸🇬 Singapore – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Experian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Visit clients to collect overdue payments and negotiate payment plans • Maintain accurate records of collection activities and client interactions • Assess clients' financial situations and provide appropriate solutions • Ensure compliance with relevant laws and regulations during collection activities • Report regularly to the Collection Manager on progress and issues encountered • Handle client inquiries and resolve disputes professionally • Collaborate with the internal team to improve collection strategies and processes • Support collection management operations and departmental objectives • Report to the Collection Manager

🎯 Requirements

• Experience in collections/accounts receivables, contact center and customer service role • Fresh graduates are welcome to apply • Demonstrated personal drive and accountability for performance and results delivery • Ability to achieve individual and team targets • Commitment to contributing to a positive working culture

🏖️ Benefits

• Hybrid work arrangement: home and office • Inclusive paid leave • People-first and inclusive workplace • Career growth opportunities • Exposure to diverse, global teams • Experian Cares flexible benefits