Experian
10,000+ employees
Founded 1996
đź Consulting
đŁ Marketing
đŚ Logistics
Consulting ⢠Marketing ⢠Logistics
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
Field Collections Officer
đĽ 0 minutes ago
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Experian
10,000+ employees
Founded 1996
đź Consulting
đŁ Marketing
đŚ Logistics
Consulting ⢠Marketing ⢠Logistics
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
đ Description
⢠Visit clients to collect overdue payments and negotiate payment plans ⢠Maintain accurate records of collection activities and client interactions ⢠Assess clients' financial situations and provide appropriate solutions ⢠Ensure compliance with relevant laws and regulations during collection activities ⢠Report regularly to the Collection Manager on progress and issues ⢠Handle client inquiries and resolve disputes professionally ⢠Collaborate with the internal team to improve collection strategies and processes ⢠Achieve individual and team targets ⢠Contribute to a positive working culture
đŻ Requirements
⢠Experience in collections/accounts receivables, contact center, or customer service role ⢠Fresh graduates are welcome to apply ⢠Passion for driving corporate activities to achieve collection management targets ⢠Ability to consistently deliver great results ⢠Personal drive and accountability for performance and results delivery ⢠Ability to achieve individual and team targets ⢠Commitment to contributing to a positive working culture
đď¸ Benefits
⢠People-first, inclusive and purpose-driven culture ⢠Equal Opportunity and Affirmative Action employer ⢠Workplace accommodations for disabilities or special needs
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