Experian
10,000+ employees
Founded 1996
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
Field Collections Officer
Job not on LinkedIn
🔥 3 minutes ago
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Experian
10,000+ employees
Founded 1996
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
📋 Description
• Visit clients to collect overdue payments and negotiate payment plans. • Maintain accurate records of all collection activities and client interactions. • Assess clients’ financial situations and provide appropriate solutions. • Ensure compliance with all relevant laws and regulations during collection activities. • Report regularly to the Collection Manager on progress and any issues encountered. • Handle client inquiries and resolve disputes in a professional manner. • Collaborate with the internal team to improve collection strategies and processes.
🎯 Requirements
• Experience in collections/accounts receivables, contact center and customer service role • Fresh graduates are welcome to apply • Highly motivated with good negotiation and communication skills • Able to converse in Mandarin is an advantage • Persuasive, firm, tactful and customer service oriented • Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery • Ability to thrive in a fast-paced working environment and achieve individual / team targets • Ensuring maximum contribution to a positive working culture
🏖️ Benefits
• Employees can work remotely
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