Growth & Marketing Operations Manager

Job not on LinkedIn

🔥 12 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 12%

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Logo of Express Chipping

Express Chipping

1 - 10 employees

🏗️ Construction

🤝 B2B

🚗 Transport

Construction • B2B • Transport

Express Chipping is a national full-service ready-mix concrete chipping and plant cleaning company that provides on-site chipping, silo and plant equipment cleaning, and fleet maintenance services for ready-mix concrete trucks. Founded in 1997, it deploys crews across the United States to improve fleet uptime, safety, and plant efficiency, and also offers a proprietary product (LoadKill) for load-loss recovery. The company primarily serves ready-mix producers and other construction-related businesses.

📋 Description

• Own marketing performance by market and channel • Produce weekly KPI reporting and executive communication • Track lead volume, qualified leads, CPL, CAC, conversion and ROI • Track paid search, organic search, local search, email/SMS, referrals and other channels • Connect marketing activity to lead, contact, quote, sale and revenue outcomes • Investigate changes in lead volume, quality, cost, conversion, revenue and market performance • Translate data into recommendations, owners, action steps and success criteria • Identify profitable customer-acquisition opportunities and evaluate budgets, keywords, landing pages, local search, lead reactivation, CRM follow-up and growth initiatives • Direct agencies, vendors and internal specialists; review paid search, SEO, local search, Google Business Profiles, CRM workflows, tracking, attribution, websites and SOPs • Manage priorities, project ownership, due dates, dashboards, campaign calendars, testing backlogs, vendor deliverables, SOPs, training materials and quality-control checklists • Align Marketing and Sales by evaluating targeting, messaging, qualification, routing, response time, follow-up and sales execution • Coordinate paid media, SEO, content, email/SMS, creative, website, marketing automation, analytics and reporting specialists • Present recommendations, accept feedback, revise plans and own the day-to-day marketing operating system • Establish scorecards, ownership, attribution and CAC reporting, growth roadmaps, SOPs and leadership working rhythms • Report directly to the President/General Manager and work closely with John, Sales, Operations, internal specialists and external agencies

🎯 Requirements

• Approximately 5–8+ years of experience in growth marketing, performance marketing, marketing operations, demand generation or digital marketing • Hands-on experience with Google Ads/PPC, SEO and local SEO, Google Business Profiles, GA4, Google Search Console, CRM and marketing automation, lead routing and call tracking, attribution and reporting, conversion-rate optimization, landing pages and websites, agency management, executive KPI reporting, SOP development, and team training or coaching • Experience with multi-market or local service businesses • Experience personally diagnosing and correcting marketing problems is especially valuable • Analytical and commercially minded • Highly organized and technically credible • Comfortable with accountability, detailed work, prioritization and direct feedback • Clear with executives, vendors and teammates • Resourceful, dependable and coachable • Focused on outcomes and continuous improvement

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