Closing Coordinator

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $7 - $8 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Extend Your Team

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🏥 Healthcare

🛡️ Insurance

📣 Marketing

Healthcare • Insurance • Marketing

Extend Your Team is a staffing and managed-services firm that builds experienced virtual assistant and remote operations teams for high-growth companies. They use a proprietary vetting system to place full-time, autonomous professionals (executive assistants, customer support reps, bookkeepers, accountants) who integrate with client workflows to drive execution, reduce overhead, and scale operations quickly. Extend Your Team serves VC-backed startups, mid-market firms and enterprises across industries such as fintech, insurance, mortgage, and financial services, emphasizing measurable ROI and rapid, strategic hiring.

📋 Description

• Coordinate with third-party vendors while interacting with customers, answering questions, and assisting with scheduling • Respond to customer queries in a timely and effective manner via ZenDesk, Amazon Connect, or other customer support tools • Document and log issues, customer compliments, and complaints • Help customers navigate the application flow when required • Track customer experiences across online and offline channels using logs, dashboards, and CRM systems

🎯 Requirements

• Experience coordinating with Third-Party vendors • Extensive experience in front-facing customer service • Experience with closing for loan origination • Experience with document handling and title knowledge • Familiarity with loan documents, deeds, or similar documents • At least 2 years of experience under a US Loan or Mortgage account handling Loan Origination or Underwriting specific tasks • Experience in customer-facing roles in a loan or mortgage account • Superb communication, collaboration, and problem-solving skills • Proficiency, speed, and accuracy in written communication • Fluency, clarity, and good diction in English • Great organizational skills and time management abilities • Experience using customer communication tools such as ZenDesk, task management tools, Google Drive, and email • Detail-oriented • Bachelor's Degree or comparable work experience in financial services • Flexibility to work US Pacific time 9 AM to 6 PM with a 1-hour break • Must live in the Philippines

🏖️ Benefits

• HMO • HMO dependent • Internet • PTO • Laptop provided