Director of Partner Success – Australia

Job not on LinkedIn

🔥 0 minutes ago

🇦🇺 Australia – Remote

💵 A$120k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

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FEVO

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

💰 $36.5M Series C on 2021-12

eCommerce • Entertainment • SaaS

FEVO is a company that creates enterprise software designed to enhance e-commerce shopping experiences. Their main focus is making online shopping feel more human and social, akin to pre-internet shopping where people interacted more personally. FEVO's Social Checkout ™ allows consumers to shop collaboratively, share carts with friends easily, and split costs, thereby bringing the social dynamics of shopping into the online world. FEVO is trusted by over 800 major live entertainment brands to improve ticket sales and engage new fans. The company emphasizes creating a community and a sense of fun in online shopping experiences, leveraging the power of social interactions to boost conversions and sales for its clients.

📋 Description

• Own and grow a base of Australian sports, entertainment, and ticketing partners • Drive new business across Australia as strategic account lead and local FEVO representative • Manage partner retention, growth, and FEVO product utilization • Source and close new partners through outreach, referrals, and industry relationships • Represent FEVO at regional conferences, industry events, and networking opportunities • Run demos and discovery conversations for the Australian market • Navigate full sales cycles from outreach through contracting • Maintain Salesforce pipeline records and report new-business progress to leadership • Manage assigned Australian partner accounts and drive product utilization and year-over-year revenue growth • Conduct monthly pacing and strategy meetings with partners • Identify and execute upsell opportunities across FEVO's product suite • Deliver performance-data insights and recommendations to partners • Track KPIs, flag risks, and surface growth opportunities • Provide first-line support for partner questions and routine technical or offer-configuration issues • Escalate complex issues to Revenue Operations or Product/Tech and remain engaged through resolution • Maintain working knowledge of FEVO's platform and offer-building tools • Serve as FEVO's on-the-ground contact in Australia and coordinate with US-based teams • Share Australian market insights to shape FEVO's products and go-to-market approach • Perform other duties as assigned

🎯 Requirements

• Minimum of 3–5 years in strategic account management, business development, or a similar client-facing revenue role • Experience spanning both account growth and new business preferred as part of the stated experience profile • Track record of hitting growth and new-business targets • Strong communication, negotiation, and relationship-building skills • Proficiency with CRM tools, specifically Salesforce • Proficiency with data/reporting tools to track partner and pipeline performance • Ability to work independently with strong self-management • Comfort operating across time zones with the US team • Willingness to travel for partner meetings and industry events across Australia and the broader APAC region • Experience in sports, entertainment, ticketing, or e-commerce is a bonus • Familiarity with the Australian sports and live-events landscape is a bonus • Must reside in Australia • Full Australian working rights • Relevant industry experience • Flexibility to work evenings, weekends, or public holidays when required

🏖️ Benefits

• Performance-based bonus structure tied to account growth and new business targets • Opportunity to build FEVO's presence in a new market from the ground up • Direct visibility to the EVP of Partner Success and executive team • Flexible remote, region-based role • Autonomy to shape how FEVO operates in Australia • Opportunities for professional growth within an innovative, fast-growing organization • Superannuation: 12% of Annual Base Salary: $14,400 (AUD) • Commission: Up to $25,000 (AUD)