Java Developer (N3) – Application Support

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

👻 Ghost score 18%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Finaya

Finaya

11 - 50 employees

💳 Fintech

☁️ SaaS

🔌 API

Fintech • SaaS • API

Finaya is a B2B fintech company that provides a modular, cloud-native financial platform and APIs to help businesses launch and operate embedded finance products. Its offerings include orchestration of channels and providers, an accounts engine for wallets and transactions, back-office multi-provider reconciliation, KYC and fraud protection, generative AI for automation and support, and customizable white-label products. Finaya emphasizes security, compliance, rapid integration (plug-and-play modules), and scalability to reduce time-to-market and operational costs for enterprises.

📋 Description

• Investigate, reproduce, and fix defects reported in Java 11+ and Spring Boot systems in production • Perform root-cause analysis before applying fixes • Ensure fixes are covered by regression tests • Participate in war rooms during critical incidents • Triage incident severity and prioritize investigations • Communicate incident status through clear, objective, and predictable updates • Escalate issues internally when they require a different level of expertise or decision-making • Communicate impact, timelines, and status to clients • Set realistic expectations during high-pressure situations • Identify when to reassure the client and when to escalate internally • Maintain regression test coverage for resolved bugs • Update troubleshooting documentation and runbooks • Identify recurring patterns in support requests and propose permanent fixes

🎯 Requirements

• At least 5 years of experience with Java and Spring Boot • Previous experience with N2/N3 support, application maintenance, or assisted operations • Ability to debug production systems, including log analysis, APM, and queries • SQL for data investigation, in addition to ORM usage • Experience with automated testing, including regression testing • Clear written and verbal communication, including under pressure and in direct client interactions • Understanding of SLAs and incident severity classification • Familiarity with DevOps culture and CI/CD pipelines • Experience with observability tools such as Datadog, Grafana, Kibana, New Relic, or similar tools is a plus • Knowledge of Hexagonal Architecture and systems architecture is a plus • Experience in fintech, financial products, or digital financial journeys is a plus • Previous experience with on-call rotations or application-support rotations is a plus • Experience working directly with external clients is a plus

🏖️ Benefits

• PJ contractor agreement • Opportunity to work at a growing fintech, addressing real application-support challenges with a direct impact on the customer experience • Environment where engineering quality is taken seriously, even when responding to bugs • Remote-first work environment • On-call schedule/rotation with SLAs defined by incident severity • Team support available during critical situations

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