IT Solutions Engineer

🔥 37 minutes ago

🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 16%

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Logo of Finom

Finom

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.

📋 Description

• Own the design, build, and maintenance of automated provisioning and deprovisioning across applications • Implement birthright roles and HiBob-driven joiner, mover, and leaver workflows • Integrate HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and the wider SaaS estate using REST APIs, SCIM, and n8n • Configure and debug SSO/SCIM and SAML flows in JumpCloud • Own SSO application integrations and troubleshoot provisioning and authentication issues • Build security and compliance automations for local-admin removal and least-privilege enforcement, contributing to DORA, ISO 27001, and SOC 2 efforts • Administer Jira Service Management, including workflows, request types, forms, and automations, alongside Atlassian, Slack, and Notion • Build and test JumpCloud MDM policies, profiles, and scripts for zero-touch Windows and macOS deployment via Apple Business Manager • Manage software deployment and OS-level configuration at scale • Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities • Implement license reclamation and other budget-optimization flows • Create and maintain technical documentation, configuration records, automation flows, and API maps • Lead smaller technical projects end to end and provide technical guidance to the team • Collaborate with Security, People Ops, DevOps, and the Solutions Engineer on end-to-end solutions

🎯 Requirements

• At least 3 years in IT support, systems administration, or IT/DevOps engineering • Hands-on expertise across Windows and macOS environments • Strong IAM experience with JumpCloud or a comparable IdP for SSO, SCIM, and SAML • Experience configuring integrations and debugging complex provisioning and authentication issues • Strong MDM/UEM experience with JumpCloud MDM, Intune, or Jamf • Experience creating endpoint profiles and scripts for zero-touch deployment • Scripting skills in PowerShell, Bash, Python, or similar • Experience with REST APIs, webhooks, SCIM, and n8n or a comparable automation/iPaaS platform • Proficiency administering Google Workspace or M365 • Experience with ITSM tools, ideally Jira Service Management • Clear, concise communication in English across technical and non-technical audiences • Advanced use of AI tools for troubleshooting, drafting automations, and operational efficiency • Familiarity with ISO 27001, DORA, SOC 2, and SaaS governance/management tooling is a strong plus • Experience with HRIS-driven automation such as HiBob and hardware lifecycle tooling such as Tequipy is a strong plus • Experience in high-growth, modern infrastructure environments is a strong plus • ITIL 4 Foundation and JumpCloud Core Certification, or willingness to certify, is a strong plus

🏖️ Benefits

• Opportunity to make a genuine impact on the product • Continuous personal and professional development resources and opportunities • Flexibility to travel and work remotely or in a hybrid model across Europe • Stock Options Program available to every team member • Constant support and care in a modern, friendly, and eco-conscious corporate culture • Work & Swim Program: one month in a corporate apartment in Cyprus

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