AWS Platform Engineer – Senior, Support and Governance

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🕒 March 23

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Five Acts

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Five Acts is a company specialized in building and evolving data platforms using modern technologies and cloud architecture. Through their accelerators and processes, they create data products that deliver value swiftly for businesses. Five Acts focuses on data engineering, analytical intelligence, and machine learning to help companies harness the power of their data, transforming it into actionable insights. With over 300 clients and a strong track record of completed projects, Five Acts is dedicated to helping organizations improve through effective data strategies.

📋 Description

• Operational and technical support • Analyze and resolve incidents in AWS environments (N2/N3 level) • Investigate root causes of failures in data services and infrastructure • Perform troubleshooting related to performance, availability, and cost • Provide technical support to initial support tiers • Monitoring and observability • Monitor and analyze metrics from AWS services, including: Redshift, EC2, EMR, Athena, SQS, DynamoDB, Lambda, S3 • Identify performance bottlenecks and operational risks • Create and enhance alerting and monitoring mechanisms • Identify opportunities to improve performance, cost, and stability • Recommend preventive actions to avoid incidents • Automate operational and monitoring routines • Support the definition of cloud architecture best practices • Contribute to the evolution of data platform governance • Support vulnerability analysis and remediation guidance • Support the preparation of monthly technical reports

🎯 Requirements

• Strong experience with AWS in production environments • Hands-on experience with: EC2 (monitoring and troubleshooting), CloudWatch (metrics, logs, and alarms), S3 • Experience analyzing and resolving infrastructure incidents • Previous experience in N2/N3 technical support or AMS • Experience with performance analysis (CPU, memory, disk, I/O) • Knowledge of cloud architecture, preferably data-oriented • Ability to work autonomously in critical scenarios

🏖️ Benefits

• Meal and food vouchers (Swile) • Flexible Home Office Allowance (Swile) • Up to 100% coverage for Health and Dental plans • Group life insurance • Remote work • Mental health program - online and in-person psychotherapy • Support for certifications and courses • Partnership for postgraduate and MBA programs (Esalq/USP) • Partnerships with language schools • Partnerships with gyms and wellness apps (Wellhub) • Internal talks and roundtable discussions • Referral bonus • Happy hours • Perks and gifts on special occasions