Support Analyst – Talend, Tableau, Senior

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🕒 January 13

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Five Acts

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Five Acts is a company specialized in building and evolving data platforms using modern technologies and cloud architecture. Through their accelerators and processes, they create data products that deliver value swiftly for businesses. Five Acts focuses on data engineering, analytical intelligence, and machine learning to help companies harness the power of their data, transforming it into actionable insights. With over 300 clients and a strong track record of completed projects, Five Acts is dedicated to helping organizations improve through effective data strategies.

📋 Description

• Talend (required): Experience with Talend Studio and Talend Cloud. • Tableau (required): Data analysis and dashboard development. • Advanced SQL: Writing and analyzing queries. • Monitoring and maintenance of ETL jobs. • Updating technical documentation and supporting system integrations.

🎯 Requirements

• Talend (required): Proven experience with Talend Studio, Talend Cloud, integration components (tMap, tJoin, tFileInput, tLogRow, etc.), schedulers (cron, Jenkins, etc.), and connectors (JDBC, REST, SOAP). • Tableau (required): Experience with Tableau, including dashboard development, data source creation and data modeling; ability to analyze Tableau errors caused by data-layer issues; knowledge of best practices in data modeling for Tableau consumption. • Advanced SQL: Experience writing and analyzing queries for validation and support. • ETL Job Monitoring: Track automated job executions in Talend (e.g., Talend Studio or Talend Cloud environments). • Job Maintenance: Adjust and version existing jobs to accommodate business changes or fix issues. • Technical Documentation: Update ETL flow documentation, data mappings, and dependencies. • Integration Support: Assist with communication between source and target systems (databases, APIs, files, etc.). • Incident and Request Management: Log and follow up on tickets in systems like ServiceNow. • Code Versioning: Knowledge of GitLab and/or similar tools. • Analytical ability to understand complex problems and propose simplified solutions. • Good communication with technical and non-technical stakeholders. • Proactivity in identifying improvements. • Organization and priority management (especially in SLA-driven environments). • Technical curiosity and a willingness to learn new tools and solutions. • Ability to create, review, and improve functional documentation to be delivered to the client.

🏖️ Benefits

• Remote work • Mental health coverage - online and in-person psychotherapy • Support for certifications and courses • Assistance for postgraduate and MBA courses (ESALQ/USP) • Partnerships with language schools • Partnerships with gyms and wellness apps (Wellhub) • Internal talks and discussion groups • Referral bonus • Happy hours • Gifts on special occasions