Supervisor OnSite Services

🔥 36 minutes ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Supervisor

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Logo of Flowserve Corporation

Flowserve Corporation

10,000+ employees

Founded <null>

💼 Consulting

📦 Logistics

🍽️ Food & Beverage

Consulting • Logistics • Food & Beverage

Flowserve Corporation is a company that prioritizes the security of personal data for its employees and job applicants. It emphasizes official communication through company email addresses to prevent fraud. The company offers various job opportunities across multiple departments such as Sales, Finance & Accounting, Engineering, and Logistics in numerous countries including the United States, India, Germany, Hungary, and several others. Flowserve is committed to equal opportunity employment, ensuring no discrimination based on disability or veteran status, and provides necessary accommodations to enable access to employment opportunities.

📋 Description

• Lead day-to-day operations of the Field Service Team according to client demands and business processes • Develop Field Service Technicians and create training plans • Balance technician expertise and qualification levels with installed-base and service requirements • Recruit and retain a global, diverse workforce and maintain succession plans for critical roles • Support SHEA culture, hazard identification, JSEA completion, and injury reduction • Supervise Field Service Technicians and manage daily priorities • Review and approve Field Service Reports and identify pump/seal upgrade opportunities • Ensure timely opportunity updates through Flowforce and AMP • Review team availability and competencies for the assigned product mix • Complete AMP scheduling actions and ensure technicians can execute work instructions • Validate quotations for technical soundness and alignment with customer expectations • Ensure technicians use standard field service procedures, forms, and systems • Maintain tool calibration and ensure the team has required tools • Support capital planning for new field service tools • Meet targeted regional accounts with the Sales Team and present service capabilities • Identify applicable asset upgrades and measure captured PT Business in each service job • Reduce job closeout cycle time and support timely invoicing and receivables collection • Analyze and escalate problematic or low-margin jobs • Prepare financial and utilization forecasts with the FST Coordinator • Perform other duties as assigned

🎯 Requirements

• Must have relevant academic qualifications, e.g. college certificate/diploma • Five+ years of experience in mechanical field service required • Skilled and knowledgeable in removal, repair, and installation of single-stage and multistage pumps • Knowledge of operational conditions and performance of rotating equipment required • Experience in chemical, power, and/or oil and gas industries strongly preferred • Supervisory or leadership experience highly preferred • Ability to develop and sustain a vision of technical excellence and customer service • Collaborative style promoting communication, problem solving, and teamwork • Effective oral and written communication skills • Ability to lead teams to meet deadlines while maintaining standards • Ability to coach and support colleagues' development • Problem-solving approach and initiative • Project planning experience for complex jobs or events highly valued • Proficiency in Outlook, Word, Excel, and other IT systems/processes • Ability to read and interpret blueprints, engineering drawings, and schematics • Must be able to travel 50% of the time with overnight stays as required • Must have a valid driver's license with a good driving record • BS or BA Degree in a relevant field and 5–7 years of relevant experience

🏖️ Benefits

• Ongoing development and training opportunities • Succession planning and career development support • Safe, hazard-free work environment • Required tools and tool calibration program • Capital planning for new tools and equipment

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