Associate Provider Development Manager

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Support Provider Development Managers in cultivating and maintaining relationships with key service providers and business partners. • Assist with provider engagement activities and established processes supporting service quality, provider participation, and network growth. • Support collection, organization, and review of provider KPIs and performance information, escalating trends or concerns. • Build knowledge of ServiceChannel Marketplace programs and provider network processes. • Participate in provider conversations and meetings to understand provider needs, challenges, and opportunities. • Maintain accurate and up-to-date provider profiles in ServiceChannel. • Identify process improvement opportunities and bring recommendations to the team. • Monitor marketplace trends and communicate observations to the Provider Development team. • Support value proposition development, provider communications, marketing initiatives, and growth-related activities. • Participate in departmental initiatives and support new guidelines, processes, or programs. • Assist with data analysis and reporting projects related to provider performance, network growth, and operational effectiveness. • Support client-facing teams by gathering provider information, researching network needs, and addressing provider-related questions. • Learn and apply ServiceChannel processes, tools, and best practices while taking on additional responsibilities. • Escalate complex provider, client, or operational issues and assist with resolution as directed.

🎯 Requirements

• 3+ years of experience in facilities management, procurement, account management, operations or a related field preferred. • Interest in developing relationships with service providers and learning the Facility Management industry. • Strong willingness and ability to learn from team members and collaborate across functions. • Ability to communicate professionally and build positive relationships with internal and external partners. • Strong attention to detail and ability to accurately complete assigned tasks and maintain information. • Ability to learn new processes, systems, and software applications quickly. • Comfortable asking questions, seeking guidance, and incorporating feedback. • Strong organizational skills and ability to prioritize multiple assignments. • Positive, professional attitude with a commitment to providing a strong experience for ServiceChannel providers and partners. • Ability to work independently while knowing when to seek direction or escalate an issue. • Basic to intermediate proficiency in Excel and willingness to develop analytical skills. • Ability to work effectively in a remote environment with strong attendance, organization, and time-management skills. • Ability to understand and apply Provider Development processes and best practices. • Ability to effectively communicate with providers and internal stakeholders. • Ability to independently execute established processes and assigned responsibilities. • Ability to recognize opportunities, ask thoughtful questions, and bring recommendations forward. • Ability to analyze information and communicate relevant insights to the team. • Demonstrated increasing confidence and independence in provider interactions. • Ability to take on progressively more complex projects and responsibilities. • Ability to build the skills and business knowledge necessary for advancement within Provider Development.

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • LTD insurance • HSA • 401(k) retirement plan • Equal opportunity employer • Reasonable accommodations for applicants with disabilities