Sales Scrum Master, CRM Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

💵 ₹30k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚡️ Scrum Master + Agile Coach

🚫👨‍🎓 No degree required

👻 Ghost score 18%

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Logo of Fouress Synergy Trading

Fouress Synergy Trading

11 - 50 employees

Founded 2004

🤝 B2B

🌾 Agriculture

B2B • Agriculture

Fouress Synergy is a multi-commodity trading house that sources and supplies polymers, metals, agro products and wholesale cosmetics, alongside industrial chemicals and pharmaceutical raw materials, to manufacturers, distributors and industrial buyers. The firm operates globally with offices in the USA, UAE (headquarters), Hong Kong and South Korea and provides end-to-end commodity trading services including bulk logistics, shipping, quality assurance and supply-chain management. Fouress Synergy positions itself on strong supplier partnerships and competitive pricing, sourcing from major producers across Saudi Arabia, Thailand, South Korea and Taiwan.

📋 Description

• Conduct daily Scrum calls with sales representatives across multiple regions • Track leads, follow-ups, offers, and deal progress during stand-ups • Ensure timely updates and alignment across the sales pipeline • Onboard new sales hires to Fouress CRM protocols, workflows, and data standards • Monitor adherence to CRM procedures and escalate non-compliance • Use Zoho CRM to create, update, audit, and maintain accurate records • Maintain and update CRM SOP documentation as processes evolve • Track sales KPIs using Power BI dashboards and internal reporting tools • Identify process gaps and present data-backed insights to management • Ensure visibility of pipeline status across sales, procurement, and operations • Collaborate with procurement and operations teams to ensure seamless pipeline flow • Support management with structured reports, observations, and improvement recommendations

🎯 Requirements

• 2–4 years of experience in sales coordination, CRM operations, or Scrum/project coordination • Hands-on experience with any CRM platform; Zoho CRM experience is a strong advantage • Working knowledge of Power BI or similar business intelligence tools • Process-driven and comfortable enforcing standards across teams • Clear and confident communication across regions, time zones, and seniority levels • Detail-oriented, with emphasis on clean data, structured documentation, and consistency • Ability to convert observations into actionable, data-backed recommendations for leadership

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