Product Manager, Inventory & Orders

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Logo of FourKites, Inc.

FourKites, Inc.

501 - 1000 employees

Founded 2014

🚗 Transport

🏢 Enterprise

☁️ SaaS

Transport • Enterprise • SaaS

FourKites, Inc. is a leading global supply chain visibility platform, leveraging real-time data and advanced artificial intelligence to revolutionize how organizations manage their supply chains. With a powerful suite of applications providing insights on transportation, inventory, yard management, and more, FourKites offers comprehensive solutions to optimize efficiency, reduce costs, and improve customer service for over 1,500 major brands. Trusted by Fortune 500 companies, FourKites integrates seamlessly with enterprise systems, delivering unparalleled visibility across all modes of transport and industries such as food & beverage, pharmaceuticals, and manufacturing.

📋 Description

• Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations. • Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries. • Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle. • Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams. • Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses. • Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements. • Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI. • Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding. • Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments. • Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability. • Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings. • Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.

🎯 Requirements

• 2–4 years of professional experience in product management, supply chain operations, procurement, or demand planning. • Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes. • Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity. • Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code. • Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent. • Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements. • Comfortable working across time zones in a remote or hybrid environment.

🏖️ Benefits

• Medical  benefits start on first day of employment • 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days • Home Office set ups and Technology reimbursement • Lifestyle & Family benefits • Mental Wellness support and guidance • Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)

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