Legal Case Manager

Job not on LinkedIn

🔥 6 hours ago

🌐 Venezuela, Colombia, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

👻 Ghost score 10%

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Logo of Freelance Latin America

Freelance Latin America

51 - 200 employees

Founded 2017

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Freelance Latin America is a staffing solution that connects businesses with top-tier, bilingual remote professionals from South America. By providing a fully managed service, they handle all aspects of hiring, including recruitment, onboarding, and payroll, offering companies cost-effective staffing solutions without compromising quality. Their services cater to various industries, enabling organizations to benefit from exceptional talent while maintaining time zone compatibility and easy communication.

📋 Description

• Answer incoming phone calls professionally and welcome clients. • Route calls and messages to appropriate team members. • Conduct client intake and collect essential information. • Manage calendars and schedule appointments. • Follow up with clients regarding appointments and pending matters. • Collect and verify questionnaires, intake forms, and required documentation. • Contact clients for additional information needed to advance matters. • Enter and maintain client information in firm software and databases. • Update client records with communications and case progress while ensuring compliance with internal standards. • Prepare software-generated legal documents and organize digital files. • Review documents for formatting, pagination, headers, footers, and final quality. • Provide clients secure access to the online client portal. • Participate in weekly team meetings and prepare status reports. • Organize and prioritize daily and weekly workloads. • Coordinate client signing ceremonies, including scheduling notaries and witnesses for in-person and virtual appointments. • Prepare standard client correspondence, including engagement, information-request, non-engagement, and closing letters. • Perform additional administrative and client service duties as assigned.

🎯 Requirements

• Minimum of 3 years of experience in administrative positions for Legal Environments in U.S • Customer service, hospitality, or marketing experience is considered an asset. • Excellent verbal and written communication skills. • Friendly, professional, energetic, and client-focused demeanor. • Strong organizational and time management skills with the ability to handle multiple deadlines. • High attention to detail and commitment to accuracy. • Ability to work independently while collaborating effectively with a team. • Strong computer skills with the ability to quickly learn new software platforms. • Excellent problem-solving abilities with a proactive, solution-oriented mindset. • Professionalism, integrity, and a commitment to delivering exceptional client service. • Monday through Friday, 8:00 AM–5:00 PM EST schedule availability.

🏖️ Benefits

• Competitive pay in US Dollars • Work with respected business professionals • Team member input is valued and encouraged • Multiple payment methods (Zelle, Face Bank, Binance) • Payment every two weeks • Birthday and work anniversary celebrations • Alliances with brands granting extra benefits to freelancers • Weekly recreation dynamics fostering a healthy work environment • Set client-defined work schedule • Training may be required • Performance measured through KPIs and goals

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