Senior Manager – Sales, Expansion

🔥 2 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 10%

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Freshworks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

💰 $85M Secondary Market on 2020-01

Consulting • Marketing • Logistics

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Lead and develop the Expansion Sales organisation across the Central region • Drive sustainable revenue growth within the existing Enterprise and strategic customer base • Own team sales performance, revenue targets, and execution • Lead Account Managers to identify, develop, and close expansion opportunities • Own the Expansion sales strategy and drive operational excellence • Ensure consistent delivery against quarterly and annual revenue targets • Build a strong sales culture focused on revenue growth, customer value, accountability, and execution • Drive upsell, cross-sell, and strategic account growth • Manage pipeline generation, opportunity management, deal strategy, negotiation, closing, forecasting, and reporting • Support strategic and complex opportunities • Partner with the Regional Sales Director and leadership team on regional business strategy • Develop regional sales plans and go-to-market strategies • Build relationships with key customers and executive stakeholders • Monitor market developments, industry trends, and competitors • Recruit, onboard, coach, and develop sales talent • Establish performance expectations and foster accountability, collaboration, and continuous improvement • Build partnerships with New Business Sales, Business Development, Customer Success, Solution Engineering, and other cross-functional teams • Represent the company’s vision, products, and values at customer meetings, industry events, and conferences

🎯 Requirements

• Bachelor's or Master's degree desirable • 5+ years of experience in building and leading a sales team within a SaaS environment • Ability to develop and execute a top-tier vision and go-to-market strategy • Strong experience working with Enterprise Customers • Understanding and ability to drive the strategic development of the existing customer base • Ability to collaborate with, leverage, and develop the partner ecosystem to increase and accelerate sales footprint • Fluent German and English • Inspiring leadership skills • Desire to develop and lead teams by example • Consistent achievement and overachievement of sales goals and targets • Excellent communication skills • Strong work ethic and willingness to go the extra mile • Self-motivated, resourceful, and resilient • Valid right to work in Germany at the time of application • No visa sponsorship available

🏖️ Benefits

• Hybrid work model for candidates based in Berlin (3 fixed days: Monday, Wednesday & Thursday) • 100% remote work from anywhere in Germany for candidates based outside of Berlin • Equal opportunity workplace • Inclusive working environment welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities

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