Documentation and Change Support Specialist

🕒 May 23

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Future Tech Enterprise, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

🏢 Enterprise

🤖 Artificial Intelligence

🔒 Cybersecurity

Enterprise • Artificial Intelligence • Cybersecurity

Future Tech Enterprise, Inc. is a provider of end-to-end technology solutions, helping businesses with services such as hybrid cloud technologies, IT lifecycle management, modern infrastructure, staff augmentation, cybersecurity, and artificial intelligence. They serve a wide range of industries including aerospace, defense, education, energy, utilities, and more. Future Tech focuses on understanding individual business goals to deliver custom-tailored technology solutions that evolve with the client. They offer innovative and trusted technology advice and have a presence in 170 countries, serving enterprise companies across various sectors. Their offerings include AI-powered systems, managed print services, and secure hybrid cloud solutions designed to enhance business performance and secure data.

📋 Description

• Receive, review, edit, and maintain compliance-related documentation including policies, procedures, work instructions, manuals, and standard templates • Manage document version control and lifecycle activities within the company’s Document Management System (DMS/QMS) • Ensure documentation is reviewed, approved, distributed, and archived in accordance with company policies, regulatory requirements, and AS9100 standards • Collaborate with documentation owners, subject matter experts, and operational teams to create, revise, and maintain controlled documentation • Monitor documentation accuracy and ensure employees have access to current and approved materials • Partner with the Training team to support the development and maintenance of compliance and operational training materials • Monitor training compliance and completion to ensure employees complete required training within established timelines • Support training effectiveness evaluations and assist with identifying opportunities for process or content improvements • Verify that documentation and training materials align with company policies, procedures, and AS9100 requirements prior to release or publication • Coordinate day-to-day Change Management process activities and provide administrative support for Change Requests • Manage intake, tracking, and preliminary compliance reviews of Change Requests to ensure completeness, accuracy, and validity • Maintain the Change Request Master Log and associated tracking documentation • Prepare agendas, supporting materials, and documentation for Change Control Board (CCB) meetings • Facilitate CCB meetings and coordinate approval workflows for submitted Change Requests • Work with responsible departments to monitor implementation progress and ensure timely completion and closure of approved changes • Support communication and coordination activities related to organizational and operational changes

🎯 Requirements

• Related experience in the field of Documentation and/or Documentation Compliance management • Strong attention to detail, organizational, and analytical skills • Experience with Quality Management Systems (QMS) and document control processes • Familiarity with AS9100, ISO9001, or similar quality standards • Excellent English written and verbal communication abilities • Understanding of training compliance frameworks and Learning Management Systems (LMS) • Prior project management and/or project coordination experience • Prior experience working during nighttime hours and in remote roles • Ability to work collaboratively across teams and with subject matter experts • Proficiency in Microsoft Office tools, especially TEAMS, Word, and PowerPoint • Ability to write and edit technical content clearly and concisely • Self-starter with a proactive mindset and ability to manage multiple priorities • Basic data analysis skills to interpret training and compliance metrics

🏖️ Benefits

• Competitive pay and comprehensive benefits • Flexible schedules and remote work options for many roles • A culture of innovation and collaboration where your ideas matter • Continuous learning and career development opportunities