Customer Service Representative, French

🕒 March 27

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fuljoyment AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🛍️ eCommerce

☁️ SaaS

🤝 B2B

eCommerce • SaaS • B2B

fuljoyment AG is an e-commerce fulfillment and outsourcing company that provides end-to-end fulfillment services for international webshops and brands. It handles warehousing, order picking, packaging, shipping, returns management and replenishment for both B2C and B2B clients, with a focus on fashion and lifestyle brands. The company also offers an ERP/fulfillment software (myfuljoyment. com) to integrate and control fulfillment processes and has invested in automated warehouse systems and modern logistics facilities.

📋 Description

• Responding to customer inquiries by email or phone • Partially responding to additional customer inquiries, e.g., via WhatsApp, social media, etc. • Other commercial/administrative tasks

🎯 Requirements

• Confident command of French • Additional languages are an advantage • Commercial/administrative experience • Strong problem-solving skills • Outgoing, communicative personality • Creativity and initiative • Strong communication and persuasion skills

🏖️ Benefits

• A collegial, committed team and short decision-making paths • Modern working environment with innovative technology • Attractive compensation and additional benefits (company bike/JobRad, social benefits up to €50, etc.) • Opportunities for personal and professional development and further training • Regular working hours • A responsible and varied role with direct impact on our success