Event Sales Coordinator

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🕒 March 31

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FunEmpire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

📚 Education

🧘 Wellness

Events • Education • Wellness

FunEmpire is Singapore’s leading group experiences company that specializes in creating unique and enjoyable group activities tailored for team building, celebrations, and gatherings. Established in 2014, FunEmpire has successfully organized over 50,000 events, serving more than 1 million clients with a diverse range of activities including adventure games, creative workshops, and virtual experiences. With a strong commitment to enhancing group bonding and engagement, FunEmpire offers over 50 fun-filled activities that cater to various interests, making it the perfect choice for corporate events and personal celebrations.

📋 Description

• Prospect and qualify leads to ensure they meet our criteria before passing them on to the Event Sales Executives. • Ask intelligent questions, gather relevant event information, assess lead suitability and provide exceptional customer service throughout the lead qualification process. • Collaborate with the Sales Executives to facilitate a smooth handover of converted leads to the event support stage. • Provide event details to the clients, including date, time, venue, address, number of participants, activity, and add-ons. • Maintain effective communication channels with clients, addressing their inquiries and providing ongoing support throughout the event coordination process. • Ensure that client payments are processed correctly and monitor payment status. • Collaborate with relevant team members to ensure the successful execution of events and resolve any issues that may arise.

🎯 Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality industry) and customer service will be preferred • Meticulous and great attention to details • Highly organized with good time management skills • Strong communication skills - verbal, written and presentations • Strong command of English • Able to work under pressure in a dynamic and fast-paced environment • Proactive and can solve problems independently • Work well with others as a good team player • Demonstrate a high level of integrity and ability to handle confidential information appropriately • Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc) • Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

🏖️ Benefits

• 100% remote work • Great career progression opportunities • Supportive and fun working environment with nurturing culture • Training and mentorship provided • International and collaborative team • Work in a fast growing company and deliver real world impact