
51 - 200 employees
Founded 2011
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
fusionSpan is a strategic consulting firm specializing in technology solutions for nonprofit and membership organizations. They offer a comprehensive suite of services including Salesforce implementations, managed services, and digital experience design. The company assists organizations in selecting technology to meet their needs, provides ongoing support and training, and utilizes fusionConnect, a cloud-based Integration Platform as a Service (iPaaS), to streamline integrations. As a Certified Salesforce Implementation Partner, fusionSpan leverages its expertise to maximize client engagement and operational efficiency.
🔥 1 hour ago
Where this job comes from
Posted on fusionSpan's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago

51 - 200 employees
Founded 2011
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
fusionSpan is a strategic consulting firm specializing in technology solutions for nonprofit and membership organizations. They offer a comprehensive suite of services including Salesforce implementations, managed services, and digital experience design. The company assists organizations in selecting technology to meet their needs, provides ongoing support and training, and utilizes fusionConnect, a cloud-based Integration Platform as a Service (iPaaS), to streamline integrations. As a Certified Salesforce Implementation Partner, fusionSpan leverages its expertise to maximize client engagement and operational efficiency.
• Perform requirements gathering, analysis, and documentation • Convey complex requirements to internal and external stakeholders • Develop solution, requirement, and discovery documents for review • Work on multiple projects and competing priorities simultaneously • Demonstrate work deliverables to internal and external stakeholders • Execute project work using Agile methodology • Design and develop workflow and functional diagrams for proposed solutions • Manage task and work tickets, including descriptions and acceptance criteria • Develop understanding of business best practices for associations and nonprofits • Work with project managers and development teams to deliver on-time, on-budget work products • Support the project team in identifying training needs for team members and clients • Document standard operating procedures • Implement and manage Salesforce CRM for multiple nonprofit clients
• Bachelor’s Degree or higher, or equivalent work experience • 2+ years of business analysis experience with a consulting or professional services firm or other large enterprise • 2+ years of business analysis experience for technology or technology services implementation projects • Excellent oral and written English communication skills; writing sample required • Experience gathering requirements, writing solution documents, and writing SOPs • Agile project experience • At least one Agile methodology certification • Salesforce certification highly desired, or required within 90 days of joining • Experience working in the non-profit or association industry preferred • Salesforce implementation or administration experience preferred • Experience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non-profit organizations preferred • Quality assurance and/or acceptance testing experience strongly preferred • Ability to work 9:00 am to 5:30 pm EST • Must be located in a Latin American country • Ability to use macOS as the primary workstation or willingness to learn it quickly
• Dynamic hybrid and remote work environment • Opportunity to develop genuine AI skills through real work • Great benefits (specific benefits not listed) • Global team environment • Remote work arrangement • Camera-on policy during virtual meetings
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