Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
Technical Writer, Healthcare Products
🔥 0 minutes ago
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Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
📋 Description
• Create, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products. • Ensure all documentation is clear and concise. • Update documentation to reflect new features, enhancements, and changes in the products. • Work closely with product managers, developers, and quality assurance teams to gather information and understand documentation requirements. • Participate in product development meetings to stay informed about new features and updates. • Leverage MadCap Flare to create and manage documentation projects. • Ensure consistent use of styles, templates, and formatting across all documentation. • Implement and manage version control processes for documentation. • Track changes and maintain documentation history for reference and audit purposes. • Review and edit documentation for accuracy, completeness, and compliance with company standards. • Conduct usability testing to ensure documentation meets the needs. • Stay updated with industry trends and best practices in technical writing and healthcare. • Propose and implement improvements to documentation processes and tools.
🎯 Requirements
• Bachelor's degree in management, computer science, information systems, or related field preferred • An ability to work independently across multiple projects, and to meet deadlines. • An ability to rapidly grasp and apply complex business and technical concepts. • Entrepreneurial in your approach and able to work with minimal supervision. • Must have a sound understanding of the software development and software test lifecycle. • Must have a sound understanding of the Agile methodology. • Ability to communicate easily with a diverse group of people.
🏖️ Benefits
• Work life balance • Remote working • Shift Timings – 2.00 PM to 11.00 PM IST
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