Technical Writer

🕒 April 24

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Gainwell Technologies

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Creates clear, accurate, and user-friendly documentation for software products • Translates complex technical concepts into manuals, API documentation, user guides, installation procedures, and release notes • Works closely with developers, product managers, and QA teams • Need to work closely with other writers, product managers, engineers, and the User Experience (UX) team in an Agile development environment to produce in-app assistance, help, guides, interactive training and videos for administrators, users, and developers

🎯 Requirements

• 3 – 5 years’ experience in reviewing/editing deliverables • Familiarity with authoring tools, Madcap Flare, Adobe InDesign, Adobe FrameMaker, Oxygen XML a plus • Expertise in MS Word • Creating Templates • Formatting • Creating consistent styles across documents • Proficiency in MS Excel • Expertise in SharePoint • Ability to collaborate with other technical writers on reviewing deliverables

🏖️ Benefits

• Remote work • Shift time - 2 pm to 11 pm IST

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