Technical Writer

🕒 April 24

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Create clear, accurate, and user-friendly documentation for software products • Work closely with developers, product managers, QA teams, other technical writers, engineers, and the UX team in an Agile development environment • Translate complex technical concepts into manuals, API documentation, user guides, installation procedures, and release notes • Produce in-app assistance, help, guides, interactive training, and videos for administrators, users, and developers • Build a strong document library for organizational teams with different teams and vendors • Review and edit deliverables • Create templates and format documents • Create consistent styles across documents

🎯 Requirements

• Proven ability to craft content for end users • Ability to quickly learn complex technologies • High standards of quality and attention to detail • Experience with XML-based authoring tools such as Oxygen • Experience with source control software such as Perforce or Git • Excellent problem solver • Excellent communication and interpersonal skills • Strong advocate for the customer • Ability to work collaboratively and manage multiple deliverables within tight deadlines • Strong team player with excellent communication skills • Familiarity with authoring tools, Madcap Flare, Adobe InDesign, Adobe FrameMaker, Oxygen XML • Expertise in MS Word • Proficiency in MS Excel • Expertise in SharePoint • Familiarity with file sharing and SharePoint collaboration strategies, including check-in/check-out files • Familiarity in creating, using, and updating style guides • Ability to collaborate with other technical writers on reviewing deliverables • 3–5 years’ experience in reviewing/editing deliverables • Ability to work 2 pm to 11 pm IST

🏖️ Benefits

• Remote work