VIP Portfolio Manager

🕒 July 16

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gamdom

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🍽️ Food & Beverage

🏨 Hospitality

✈️ Travel

Food & Beverage • Hospitality • Travel

Gamdom is a crypto-focused online casino and betting platform that offers thousands of wagering options across casino games and sports betting. Founded in 2016 and evolving from a Counter-Strike–oriented casino community, Gamdom shifted to cryptocurrency integration around 2020 and now provides users with bonuses, rewards, and a secure platform for crypto gambling. The company operates globally with a remote workforce and multiple job locations.

📋 Description

• Build and maintain strong relationships with high-value players, understanding their needs, preferences, and expectations. • Manage a portfolio of VIP players, identifying opportunities to increase engagement, retention, and lifetime value. • Develop and execute personalized rewards, promotions, and incentives tailored to individual player profiles. • Analyze player behavior, performance data, and gaming trends to optimize VIP offerings and strategies. • Provide premium support and ensure VIP players receive fast, personalized, and seamless assistance. • Collaborate with internal teams to improve the overall VIP experience and player journey.

🎯 Requirements

• VIP Account Management Experience - Previous experience working as a VIP Account Manager, VIP Host, Key Account Manager, or in a similar customer-facing role managing high-value clients. • Strong Customer Relationship Skills - Ability to build trust, understand player needs, and maintain long-term relationships with high-value customers. • Analytical Mindset - Comfortable analyzing player behavior, engagement metrics, and performance data to drive decisions. • Casino Industry Knowledge - Understanding of online casino products, promotions, player psychology, and VIP management practices. • Sales & Negotiation Skills - Ability to identify opportunities, upsell effectively, and create mutually beneficial outcomes. • Cross-Cultural Communication - Ability to communicate effectively with players from diverse backgrounds and adapt engagement strategies to different cultural preferences.

🏖️ Benefits

• Fully Remote Flexibility • Work at the intersection of gaming, entertainment, and VIP player engagement • Join a fast-growing company with a strong player-first mindset • Collaborate with a team of passionate professionals shaping the future of online gaming