Senior Engineering Manager – SaaS

🕒 September 9

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GBG Plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

💼 Consulting

🛡️ Insurance

🔐 Security

Consulting • Insurance • Security

GBG Plc is a global leader in identity verification and fraud prevention solutions. The company offers a range of services including fast and accurate identity data verification, biometric authentication, and fraud prevention to help businesses onboard customers securely and with confidence. GBG serves various industries, including financial services, retail, gaming, and insurance, providing powerful insights from millions of global customer interactions. With over 30 years of experience, GBG is trusted by thousands of businesses worldwide to deliver multi-layered protection and optimize customer onboarding processes. Their solutions aim to build trust, protect businesses from fraud, and ensure smooth and secure customer transactions.

📋 Description

• Lead the Go Core Platform group comprising three full-stack squads aligned to the Go API, Hosted Journeys, and Interactions Editor value streams • Own delivery outcomes, scope, sequencing, quality, predictability, and cross-squad dependencies • Partner with architects and senior engineers on API design, versioning, journey runtime behavior, configuration modeling, and platform boundaries • Establish shared standards for reliability, performance, observability, security, platform resilience, and technical debt management • Lead adoption and measurement of AI-assisted development across squads, including coding agents, review assistance, test generation, and documentation • Define AI engineering standards, review expectations, evaluation practices, and quality and security guardrails • Lead, coach, hire, and develop full-stack engineers, tech leads, and senior individual contributors across three squads • Set expectations, provide feedback, and manage performance and progression • Partner with Product leadership on the Go Core roadmap • Translate technical trade-offs, risks, and confidence levels for commercial and executive stakeholders • Represent the group during incidents, escalations, and customer-critical situations and lead follow-up actions

🎯 Requirements

• Significant engineering management experience, including leading multiple teams or a group of squads, ideally 20+ engineers directly and through tech leads • Track record delivering and operating customer-facing SaaS platforms at scale, including public APIs, embedded/hosted experiences, or configuration-driven products • Credible full-stack technical depth across service and front-end sides • Strong grasp of CI/CD, trunk-based development, feature flagging, progressive delivery, testing strategy, and observability • Practical experience with AI-assisted development workflows • Understanding of metrics and systems thinking • Ability to lead in a globally distributed environment and influence peers and squads not directly owned • Excellent communication across technical, product, and executive audiences • Experience in identity verification, fraud, KYC/AML, RegTech, or another regulated data domain (nice to have) • Background with journey orchestration, workflow engines, low-code configuration tooling, or embeddable SDKs and widgets (nice to have) • Experience building or scaling internal developer platforms and enablement practices (nice to have)

🏖️ Benefits

• Equal opportunity employer committed to a diverse and inclusive workplace • Reasonable adjustments to the interview process • Information about company benefits available through the Talent Attraction team