Abuse Operations Specialist

Job not on LinkedIn

🔥 1 hour ago

🇬🇪 Georgia – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gcore

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Gcore is a global provider of cloud, edge, and AI solutions that accelerate AI training, deliver comprehensive cloud services, enhance content delivery, and protect servers and applications. With over 180 points of presence worldwide and a network capacity of 200+ Tbps, Gcore offers secure, flexible, and scalable infrastructure services. Its integrated offerings, including Edge Cloud, Edge Network, Edge Security, and AI Infrastructure, are designed to meet the needs of businesses looking to scale and control their global infrastructure efficiently. Gcore also provides robust DDoS protection and origin shielding to ensure uninterrupted online operations, making it a trusted partner for thousands of businesses worldwide.

📋 Description

• Process incoming abuse reports, including DMCA, phishing, and spam, from external providers and users across CDN, Cloud, and Hosting products • Investigate reported incidents according to internal guidelines and service level agreements • Take appropriate action on confirmed violations, including communicating with customers and suspending services when necessary • Maintain clear and accurate documentation for all handled cases • Collaborate with Technical Support and other internal teams on complex issues • Identify and escalate emerging abuse trends to improve platform-wide security

🎯 Requirements

• 1+ year of experience in Abuse Operations, Trust and Safety, Technical Support, or a related field • Foundational understanding of internet technologies • Strong desire to develop expertise in Abuse Operations • Excellent attention to detail and ability to follow procedures with precision • Mental resilience and ability to professionally handle potentially sensitive or explicit content • English level B2 or higher • Experience with ticketing systems such as Jira or Zendesk • Strong analytical and critical-thinking skills • High level of integrity and ability to handle sensitive information professionally • Responsible, methodical, and proactive approach • Clear and effective written and verbal communication skills • Familiarity with technical aspects of CDN, Cloud, or Hosting services (nice to have) • Direct experience handling various types of network abuse (nice to have) • Ability to work Monday to Friday, 10 am–7 pm local time, with a one-hour lunch

🏖️ Benefits

• Competitive salary • Flexible working hours • Remote, hybrid, or office work options depending on your role • Work from anywhere in the world for up to 45 days per year • Private medical insurance for you and your family* • 5 additional vacation days* • Additional fully paid sick leave days* • Allowance for significant life events and birthdays • Language classes • Modern office space with free snacks, drink and entertainment options* • Team sports activities*

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