Insurance Expert, Credit Controller, French

Job not on LinkedIn

🕒 April 8

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Genpact

WebsiteLinkedInAll Job Openings

10,000+ employees

🤖 Artificial Intelligence

💸 Finance

☁️ SaaS

💰 Private Equity Round on 2004-12

Artificial Intelligence • Finance • SaaS

Genpact is transforming the way businesses work with intelligent AI agents. The company specializes in providing comprehensive AI solutions and utilizes data analytics to enhance operational efficiency across various sectors including finance, supply chain management, and risk compliance. With a strong focus on digital transformation, Genpact empowers organizations to improve outcomes through innovative technology and analytics-driven decision-making.

📋 Description

• Print, process, and dispatch standard letters and emails as needed. • Enter data accurately and efficiently, ensuring quality checks on cash receipts according to standards; support data cleansing and mass change processing projects. • Deliver exceptional service standards and key performance indicators (KPIs), maintaining updated data. • Liaise with internal and external parties to resolve queries within processing deadlines. • Participate in continuous improvement or change project work and processes. • Undertake ad hoc reports and projects to enhance credit control services, improving, standardizing, and automating processes where possible. • Manage the direct debt process, reconcile differences on client and broker accounts, disburse cash received, recover overdue debts, and manage a small brokers portfolio. • Distribute monthly statements and correspondence of overdue accounts to clients, resolving questions promptly. • Resolve queries from underwriters and brokers via email, letter, and phone. • Reconcile bank transactions with the finance department. • Support new staff training and participate in new task transitions. • Apply procedures based on brokerage schemes, products, or exceptions, including recovery by mail, email, phone, or fax; negotiation of payment terms; notice insured; management of notice impact; constitution of debt issue for collection company subcontractor or judicial officers; handling customer complaints and complex system issues like electronic data interchange (EDI) and user acceptance testing (UAT). • Collect premiums and manage a portfolio of brokers and partners according to stimulus patterns related to contracts or intermediaries. • Ensure recovery charges lower outstanding portfolios while maintaining business relationships and high-quality service to partners. • Analyse aging reports and own portfolio. • Responsible for premium collections, commission payments, refunds, and other overpayments. • Input regulations into the computer system: handle unpaid items, manage each step of the procedure, and clear outstanding financial movements. • Find proactive approaches to meet regulatory, tax, corporate, and compliance requirements when applicable. • Maintain and update process documentation and task logs.

🎯 Requirements

• Baccalaureate qualification required. • Proficient in written and spoken English; proficiency in another language is advantageous. • Strong telephone manners with good interpersonal skills for teamwork. • Curious, eager to learn, and willing to challenge conventions. • Excellent accuracy and attention to detail produce high-quality output under pressure. • Ability to organize, prioritize, and plan workload to meet deadlines. • Demonstrated personal integrity by fulfilling commitments. • Personable with the ability to build rapport and relationships within and outside the company. • Strong customer focus. • Results-driven with energy and determination to succeed in a fast-paced environment where response pace and quality are critical. • Experience in commercial negotiations is advisable; patient yet professionally firm in recovering debts.

🏖️ Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress