Customer Success Outbound Agent

🕒 August 28

🇩🇪 Germany – Remote

💵 €40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Getsafe

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 $63M Series B - Getsafe on 2021-10

Consulting • Healthcare • Legal

Getsafe is a German, app-first insurance provider that offers a range of consumer insurance and financial products — including liability, income protection, pet health, private health, contents, legal protection, drone liability, private pensions and savings plans. The company emphasizes a fully digital experience (buy, manage and claim in one app), rewards safe behavior via its Safepoints program, and provides fast, automated payouts without paperwork. Getsafe is regulated by BaFin and reinsured by Swiss Re, and serves a consumer base of over 500,000 customers.

📋 Description

• Serve as the first point of contact for customers over the phone. • Inspire customers with Getsafe’s insurance concept and service. • Guide customers through the digital process by phone. • Answer customer questions and identify gaps in current coverage. • Schedule advisory appointments for Sales Consultants. • Contribute ideas to the team’s strategic development and digital advisory services.

🎯 Requirements

• You have completed a vocational training. • Strong communication skills and enjoyment of customer conversations. • Interest in innovative digital sales structures. • Fluent in German and English. • Customer-facing experience is ideal but not required. • Previous insurance industry experience is not required. • Career changers are welcome.

🏖️ Benefits

• Remote, hybrid or on-site setup across our hubs in Heidelberg (Europaplatz) • Claude Max and the latest hardware and productivity tools • €1,000 annual development budget • €50 monthly benefit budget • Monthly Getsafe insurance voucher • 28 vacation days plus birthday and December 24th & 31st off • 90 workation days within the EU • Performance-based bonus included in annual compensation