Director, Engineering – Platform Operations & Productivity

🕒 July 13

🇮🇳 India – Remote

⏰ Full Time

🔴 Lead

🖥 Software Engineer

👻 Ghost score 10%

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Own outcomes for Git & Gitaly Operations, including hiring and developing the Manager, Git & Gitaly Operations, and holding the function to its reliability bar across Self-Managed, GitLab Dedicated, and SaaS. • Own outcomes for Nonlinear Productivity, also known as Friction Elimination, including hiring and developing the Manager, Nonlinear Productivity, and holding the function to measurable metric movement rather than activity. • Build and oversee Platform Staff directly as a small, senior team that uses AI-assisted tools as a standard part of its work. • Assess, case by case, what Platform Staff picks up, such as a new team that needs bootstrapping, a customer request too specific for any existing team's charter, or a crisis that needs someone in the room immediately. • Assess when Platform Staff should hand work off to a permanent team once it's stable. • Set the technical bar across all three functions by personally reviewing distributed systems designs, friction-elimination fixes, and crisis management plans with equal depth. • Build the operating rhythm and metrics that keep all three functions running predictably, so none of them relies on any one person working unsustainable hours. • Represent all three functions to peer engineering stakeholders, and step in front of customers directly when Platform Staff is engaged mid-crisis.

🎯 Requirements

• Working knowledge of GitLab's development workflows and platform capabilities so you can assess productivity friction, operational trade-offs, and team needs in context. • Hands-on experience designing and shipping distributed systems personally, not only through teams you've managed. • A track record running highly effective engineering operations, including production reliability and incident management, at meaningful scale. • A track record driving measurable engineering productivity improvements across more than one team or organization. • Experience with AI-assisted development tools, and sound judgment about when they help a small team do work that would otherwise require a larger team. • People management experience across multiple managers or functions at once. • Ability to context-switch effectively across genuinely different problem types, including infrastructure operations, developer productivity, and ad hoc crisis response, sometimes in the same week. • A track record making staffing decisions that keep a high-leverage team intentionally small, and building alignment around those decisions rather than growing the team by default.

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave