Product Associate – Product Manager, Training & Enablement

Job not on LinkedIn

🔥 2 minutes ago

🌐 Kenya, Uganda, +4 more countries – Remote

🇰🇪 Kenya – Remote 🇺🇬 Uganda – Remote 🇲🇿 Mozambique – Remote 🇲🇼 Malawi – Remote 🇷🇼 Rwanda – Remote 🇨🇩 Democratic Republic of the Congo – Remote

💵 $46.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Turn new survey designs, program changes, and system releases into training materials, live training sessions, demo videos, release notes, and internal communications • Build practical training decks, job aids, quick-reference sheets, and step-by-step guides for field use • Write communications tailored to Country Directors, Program Directors, Field Managers, Assistant Field Managers, and Field Officers • Deliver training sessions in person or remotely and record screen-capture demo videos • Write and maintain release notes and change documentation for common Salesforce builds • Produce or adapt materials across English, Portuguese, and French, and manage translation support • Provide ad-hoc support to the Program Design team, including briefings, deck editing, meeting notes, action tracking, and cross-country follow-up • Identify recurring field questions, unclear designs, and workarounds, and feed insights back to design owners • Support the 2027 common Salesforce build rollout and 2028 pilot materials • Travel approximately once per quarter at minimum, with additional travel during rollout waves, to deliver training and observe field use • Report to Carolina Toth, Senior Director, Product

🎯 Requirements

• Prior experience as a Field Officer, or in a directly equivalent frontline data-collection or enrollment role, at GiveDirectly or a comparable cash transfer, humanitarian, or survey organization • Excellent written English: clear, short, and organized • Professional working proficiency in Portuguese or French, including written • Experience producing training or instructional material, and delivering training live to groups • Ability to translate technical or system changes into plain, practical instruction without losing the parts that matter • Organized and self-directed enough to run a queue of requests from several stakeholders, and to say clearly when it is over capacity • Willingness to travel to field sites, including rural and low-infrastructure locations • Exceptional alignment with GiveDirectly Values and active demonstration of emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity

🏖️ Benefits

• Bonus at Target Performance: 10% (~$4,693, with potential for upside) • Benefits stipend may be used to cover benefits or taken as additional taxable income • Fully remote work • Professional growth opportunities • Generous and equitable compensation policy • No negotiation policy intended to support equitable pay