Field Service Technician

Job not on LinkedIn

🕒 September 18

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Glen Dimplex Australia

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏭 Manufacturing

👥 B2C

⚡ Energy

Manufacturing • B2C • Energy

Glen Dimplex Australia is the Australian arm of the Glen Dimplex Group, supplying a wide portfolio of home comfort and appliance products. From its roots in electric heating it offers kitchen and laundry appliances, portable heating and cooling, electric and gas fireplaces, wood stoves and ovens, barbeques and outdoor heating, and underfloor radiant heating (Warmset). The company distributes multiple branded product lines, handles spare parts and customer service Australia-wide, and emphasizes low‑carbon and intelligent heating solutions for residential and commercial spaces.

📋 Description

• Attend customer service calls across the Perth metropolitan region and surrounding areas • Diagnose and repair domestic appliances, both in and out of warranty • Deliver exceptional customer service in line with company standards • Accurately complete service reports and job documentation • Manage van stock and spare parts inventory • Process payments for non-warranty repairs when required • Maintain a safe working environment and adhere to all OH&S requirements • Build positive relationships with customers and service partners • Participate in ongoing technical training and development • Service, diagnose and repair home appliances across the product range within customer homes and commercial environments

🎯 Requirements

• Previous experience in appliance servicing, electrical repairs, trade services or a related technical field • Strong fault-finding and diagnostic skills • Excellent communication and customer service skills • Current unrestricted Australian Driver's Licence • Full Australian working rights • Ability to work independently while managing a mobile service schedule • Electrical Disconnect/Reconnect Licence • Type A Gas Servicing Licence (preferred but not essential) • Experience repairing domestic appliances • Trade qualification in electrical, refrigeration, gas fitting or a related field • Customer-focused and professional • Strong attention to detail • Reliable and self-motivated • Well presented with excellent interpersonal skills • Practical problem solver with a strong technical aptitude

🏖️ Benefits

• Fully maintained company vehicle • Tools provided • Mobile phone provided • Ongoing technical training and development • Supportive team environment • Opportunity to work for a leading global manufacturer • Career growth opportunities within a well-established organisation

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