Senior Governance, Risk, and Compliance Specialist

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🔥 0 minutes ago

🇪🇪 Estonia – Remote

⏰ Full Time

🟠 Senior

🎲 Risk

👻 Ghost score 10%

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Glia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 $45M Series D - Glia on 2022-03

Consulting • Logistics • Artificial Intelligence

Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.

📋 Description

• Own and lead SOC 2, PCI DSS, GDPR, and HIPAA/HITECH compliance programs and audit processes from planning through completion • Drive evidence collection, documentation, and audit readiness • Serve as primary contact for external auditors, customers, and prospects on security and compliance matters • Lead enterprise customer security discussions, deep-dive reviews, and security questionnaires • Oversee internal and external assessments across systems, services, and teams • Own and evolve the Third-Party Risk Management program and monitor vendor and partner security compliance • Maintain, enhance, and scale security controls and compliance processes • Partner with engineering and product teams to implement compliance requirements • Track remediation efforts and ensure timely resolution • Produce and present audit and compliance reports to stakeholders and leadership • Promote security awareness and monitor evolving regulatory and compliance trends

🎯 Requirements

• 6+ years of experience in Information Security, Governance Risk & Compliance (GRC), Audit, or Risk Management • Strong hands-on experience with SOC 2, PCI DSS, GDPR, and HIPAA/HITECH frameworks • Proven experience owning and leading audits and compliance initiatives • Experience working with cloud-based and distributed systems, preferably AWS • Strong project and stakeholder management skills • Strong analytical and problem-solving skills • Ability to translate complex security and compliance concepts into clear documentation and business-friendly language • Strong communication skills with technical teams and external stakeholders • High curiosity, adaptability, and proactive ownership • Excellent written and spoken English • Estonia work authorization: unrestricted legal right to work without employer-led registration or permit application • Strongly preferred: hands-on ISO/IEC 42001 experience • Strongly preferred: one or more of CISA, CISM, CRISC, CISSP, ISO/IEC 27001 Lead Auditor, or ISO/IEC 42001 Lead Auditor certifications • Nice to have: ISO/IEC 27001 implementation experience

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