German-speaking Customer Service Representative

🕒 May 19

🇸🇰 Slovakia – Remote

💵 €1.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 43%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Global People Sphere

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

👥 HR Tech

🎯 Recruiter

Consulting • HR Tech • Recruitment

Global People Sphere is a company whose public Notion page currently shows only a placeholder message requiring JavaScript ("JavaScript must be enabled in order to use Notion"). There is no visible content to confirm its offerings. Based on the company name, it likely focuses on people-focused services such as HR, recruitment, or workforce solutions, but this is an inference and not confirmed by the available page. For accurate details, enable JavaScript or contact the company directly.

📋 Description

• Handling incoming customer inquiries primarily by phone and ensuring a professional customer experience • Handling written customer inquiries during available service hours • Assisting with appointment scheduling, rescheduling and cancellations related to installation services • Providing first-line support for basic questions about smoke detectors (no technical background required) • Assisting with billing inquiries and explaining invoice items • Helping customers with questions about the customer portal • Coordinating appointments for meter readings • General processing of service-related customer inquiries

🎯 Requirements

• German at native or fluent level (C1/C2) both spoken and written • Initial experience in telephone-based customer service or strong motivation for inbound customer support • Stable internet connection and power supply for remote work (speed test required) • Confident use of a PC and digital communication tools • Patient, service-oriented personality with clear and structured communication • Reliable work approach and quick comprehension • Willingness to handle written customer inquiries as well • Interest in a long-term role in customer service (not a fit for sales-focused projects)

🏖️ Benefits

• Pure inbound customer service role with no sales responsibilities • Structured onboarding and clear processes • Stable full-time employment in an established service environment • Opportunity to gain experience in the energy and real estate sectors • Supportive team focused on delivering high-quality customer service • Working hours Monday to Friday between 08:00 and 18:00