Customer Service Ambassador, Webhosting, Dutch

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Globl.Contact

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Globl. Contact is a company specializing in customer experience services and technology integration. By utilizing innovative technologies, training concepts, and performance data, Globl. Contact agents solve complex customer problems not addressed by digital self-service. The company employs an omnichannel approach for sales and customer retention, helping businesses retain existing customers and acquire new ones. Globl. Contact's services include technical advisory with a focus on customer experience, and enablement of operations via a scalable, remote-only model. The company emphasizes flexibility, mental health, and community, offering remote work solutions and customized work-life balance options.

📋 Description

• Be the main point of contact for our clients’ customers, whether via chat, email, or phone. • Address customer inquiries and concerns with confidence and professionalism. • Carry out and manage data changes, service requests, orders, etc. in our systems with care. • Provide tailored solutions to customers based on your expertise. • Handle customer service inquiries for various projects simultaneously to keep things diverse. • Take on additional inbound and outbound sales tasks: we’re looking for people with strong sales affinity who aren’t afraid to pick up the phone!

🎯 Requirements

• Previous experience as a customer service agent or in customer support, along with proven sales experience, is essential. • Strong—ideally native-level—Dutch skills, both written and spoken. • Quick comprehension and a preference for independent work. • Solid PC skills and reliability in handling data. • Enjoy communication, interacting with customers, and working in a 100% remote environment with a vibrant digital community. 🌐 • A stable internet connection and a quiet home office setup are required.

🏖️ Benefits

• Work where others vacation. Your office is wherever you want to live and work: Use our technologically advanced “work from anywhere” solution, as long as you have a dedicated workspace and fast internet. • We provide you with the necessary equipment for your daily work to ensure the best possible service for our clients at your workstation. • You’ll receive several weeks of paid training and guided onboarding before you start. • Uncertain times call for secure solutions: with us, you’ll receive a permanent employment contract. • Maximum flexibility with full security: You decide when and how long you want to work—and receive above-average compensation. • From the application process to phone interviews and onboarding—everything happens virtually with us. • Support, fun, and so much more—thanks to our unique community approach! 🌈