Cloud Service Engineer

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🕒 May 11

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glueckkanja AG

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51 - 200 employees

glueckkanja, a renowned cloud managed service provider, is a TOP Microsoft partner offering comprehensive cloud solutions. With a unified blueprint approach, glueckkanja uses Infrastructure as Code to support customers in their transition to the cloud.

📋 Description

• Development and implementation of service processes • Creation of service descriptions and onboarding processes • Responsibility for service onboarding and transitions • Continuous service optimization to improve customer performance • Standardization of service processes and automation • Central point of contact for customer inquiries • Use of customer feedback for optimization • Improving system performance, efficiency and security

🎯 Requirements

• Knowledge of Microsoft infrastructure and cloud solutions • Experience with Microsoft 365 or Microsoft Azure • Enjoys diving into technical topics • Customer-focused with strong communication skills • Curious and eager to learn • Independent, structured and pragmatic working style • Analytical and logical thinking skills • German at a business-fluent level • Fluent in English

🏖️ Benefits

• Individual and regular training and certification opportunities • Smartphone and laptop of your choice • Flexible working hours • High employee satisfaction and a strong sense of community through team culture, meetings, and events