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Lead Product Analyst – AI Products

🕒 September 26

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔍 Product Analyst

Where this job comes from

Posted on HighLevel's careers page, not through a job board

First seen by Remote Rocketship September 26

Still open on HighLevel's site. Checked 3 hours ago.

Logo of HighLevel

HighLevel

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own instrumentation coverage for the AI pillar, defining events and properties for each AI surface and driving implementation with product managers and engineering • Define feature-level KPIs and success metrics for Voice AI, Conversation AI, AI Employee, and Ask AI • Partner with the Experimentation & Causal Inference lead to design and interpret AI experiments • Distinguish real signal from instrumentation gaps, novelty effects, and data maturity • Set measurement direction and standards for the AI analytics domain • Establish canonical metrics and instrumentation contracts for other teams • Mentor analysts as the pod grows • Translate findings into recommendations for AI product managers and influence the roadmap • Flag data gaps to Analytics Engineering and help shape the event taxonomy • Use AI tooling such as Claude to accelerate exploration, documentation, and analysis

🎯 Requirements

• 7+ years in product analytics, data science, or applied statistics, with hands-on ownership of a product area's metrics end to end • Strong instrumentation instinct, including defining event tracking/taxonomy and driving it into a product roadmap • Ability to define product success metrics from a standing start and gain stakeholder adoption • Fluency partnering on experiments, including A/B design, guardrails, and honest interpretation of results • Strong SQL and working proficiency in Python • Comfort in a Snowflake and dbt environment • Comfort working with imperfect, in-progress data and governed sources • Cross-functional influence in a fast-moving environment • Experience measuring AI/ML or LLM-based product features, including non-deterministic systems • B2B SaaS, CRM, or product-led growth background • Experience with conversational, voice, or agent/assistant products • Familiarity with Statsig or a comparable experimentation platform • Exposure to AI-assisted analytics workflows

🏖️ Benefits

• Global, remote-first organization • Opportunity to build systems supporting millions of businesses worldwide • Mentorship and analyst development opportunities • Use of AI tooling such as Claude for exploration, documentation, and analysis

Apply Now

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