Lead Software Development Engineer in Test – CRM Core Modules

🕒 December 24, 2025

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own end-to-end quality across multiple CRM core modules and teams, acting as the final authority on release readiness • Define and drive quality strategy, identifying systemic gaps in process, tooling, and execution—and closing them sustainably • Lead, mentor, and nurture SDETs—setting clear expectations, guiding prioritization, and raising the overall quality bar • Establish and execute a strong automation vision, ensuring scalable, reliable coverage and supporting the team in automating complex workflows and integrations • Plan and strategize testing for releases, balancing speed, risk, and coverage while adapting to changing priorities • Partner closely with Product, Engineering, Support, and Leadership to surface risks early and influence decisions with data • Advocate firmly for quality—taking a stand to hold or delay releases when necessary, even under delivery pressure • Build a culture of ownership, accountability, and customer-first thinking across teams • Drive change with empathy and clarity, pushing improvements with minimal friction while staying firm on standards

🎯 Requirements

• 7+ years of experience testing complex web applications or B2B SaaS platforms • Proven experience leading SDETs or quality initiatives across teams • Extensive hands-on experience with test automation frameworks (Playwright, Cypress, Selenium, etc.) and scalable test design • Strong background driving team-wide automation goals and outcomes • Expertise in API testing, performance/load testing, and backend validation • Deep understanding of system architecture, databases, integrations, and distributed systems • Hands-on experience with CI/CD pipelines and cloud-native environments • Ability to debug complex issues across services and environments • Excellent communication skills—clear, assertive, and effective with all stakeholders • Strong product sense and a customer-first quality mindset