Software Development Engineer in Test III – AI

🕒 April 1

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Design, develop, and maintain automation frameworks and test strategies for AI products • Test and validate AI-powered features (including OpenAI, Claude, and other AI integrations) • Evaluate and improve RAG (Retrieval-Augmented Generation) flows, ensuring accuracy and performance • Leverage AI automation tools to optimize test coverage and efficiency • Collaborate closely with developers, product managers, and AI researchers to ensure high-quality releases • Own tasks end-to-end, working independently to deliver on commitments. • Mentor and guide junior SDETs, fostering a culture of quality and continuous learning

🎯 Requirements

• 5+ years of overall experience in QA/SDET roles • Proven experience working with AI tools (e.g., OpenAI, Claude, or similar LLM platforms) • Strong understanding of testing AI/ML products and their unique challenges • Hands-on knowledge of RAG pipelines and their testing methodologies • Proficiency in automation frameworks (e.g., Playwright, Cypress, Selenium, or similar) • Experience with API testing (Postman, REST, GraphQL, gRPC) • Strong problem-solving skills with the ability to work independently • Mentorship and leadership skills in guiding peers or junior engineers