Staff Product Manager – Email AI

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 15%

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Lead the vision and execution of generative and autonomous marketing intelligence for HighLevel’s Email Marketing platform • Define and execute prompt-to-email creation, AI copy generation, brand-aware messaging, and multi-language copy localization • Architect and deploy Sequence AI capabilities for automated multi-step lifecycle journeys • Lead predictive recommendations, send-time optimization, subject line scoring, and dynamic personalized content fields • Establish responsible AI guardrails for brand voice, content quality, hallucination suppression, and global privacy compliance • Establish a 12–18 month Email AI product roadmap aligned with company strategy • Partner with AI, Engineering, Product Design, Customer Success, and Go-To-Market teams • Formulate an 18-month strategic roadmap and establish baseline performance metrics • Launch Email AI and Sequence AI into General Availability • Deliver production-ready autonomous lifecycle journeys and reduce campaign creation time

🎯 Requirements

• 8+ years of Product Management experience in SaaS • Focused expertise building AI/ML products, LLM integrations, generative AI interfaces, or prompt engineering workflows • Deep understanding of marketing automation workflows and email campaign lifecycle • Experience with generative text/image/layout applications • Proven track record designing intuitive, high-adoption AI-native user experiences • Data-fluent mindset • Experience defining instrumentation, writing outcome-focused PRDs, conducting user research, and tracking engagement metrics • Strong stakeholder management skills • History of driving cross-functional alignment across Engineering, Design, AI, and GTM teams

🏖️ Benefits

• Global, remote-first organization • Equal Opportunity Employer • Voluntary demographic information and privacy protections during application