German-speaking Customer Success Manager – SaaS

🕒 January 17

🇩🇪 Germany – Remote

💵 €55k - €65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Goodrecruiter

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Goodrecruiter is a France-based recruitment firm and RPO partner that helps companies across Europe hire ethical senior, executive and management talent. They place candidates in permanent (CDI), freelance and management‑de‑transition roles and operate through a network of experienced independent consultants who combine operational expertise and senior recruitment experience. Goodrecruiter provides executive search, RPO, management‑de‑transition services, sector-specialized recruiting (e. g. , finance, IT, retail, legal, supply chain) and handles client contracts and billing to simplify engagements.

📋 Description

• Ensure customers derive maximum value from the platform, from onboarding through adoption and retention • Lead project launches, coordinate integrations, and build trusted relationships • Serve as the primary point of contact for your client portfolio • Identify upsell opportunities and support the sales team in expanding existing accounts

🎯 Requirements

• 1–3 years of experience in sales, customer success, account management, or project management • Strong experience in onboarding and customer development • Excellent project management and organizational skills • Fluent in English and fluent in at least two of the following languages: French, German, Polish • Good knowledge of CRM systems such as HubSpot, Salesforce, Intercom, or Zendesk • Bonus: technical understanding of ERP / API / EDI integrations

🏖️ Benefits

• Excellent health insurance • Equity ownership plan • Unlimited time off policy