Principal Technical Marketing Engineer

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🔥 2 minutes ago

🌐 Ireland, Canada, +5 more countries – Remote

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💵 €117.6k - €141.1k / year

⏰ Full Time

🔴 Lead

🎡 Marketing

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Build and maintain polished, narrative-driven demos highlighting Grafana’s value for SRE and platform engineering leaders • Record high-quality technical demo videos and walkthroughs with video and content teams • Lead webinars, workshops, and technical sessions for evaluators • Teach customers how Grafana works and why its approach is differentiated and valuable • Use AI tools to generate variations, summaries, and reusable technical content assets • Serve as Product Marketing’s technical liaison to the Solutions Engineering organization • Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices • Help sales engineers and sellers communicate Grafana’s story clearly and persuasively • Partner with Product Marketing Managers to identify buyer personas, problems, technical messages, and content strategy • Extend technical narratives through analyst briefings, industry forums, podcasts, conferences, and online technical communities • Bring technical perspective to Product Marketing planning, content, campaigns, and enablement • Partner with software engineers to streamline demo setup, content workflows, and asset updates using workflows, agents, scripts, and AI-driven tools • Make technical content more repeatable, discoverable, and scalable across teams

🎯 Requirements

• 5+ years in a technical role such as solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar • Interest and ability to travel to training and customer events 10–12 weeks per year • Strong understanding of observability concepts and SRE/platform team needs • Ability to translate deep technical concepts into clear, value-focused stories • Experience presenting technical content through demos, workshops, or webinars • Excellent written and verbal communication with a crisp, structured, persuasive style • Strong cross-functional collaboration with PMM, Product, SEs, DevRel, and Field Engineering • High ownership mindset and ability to drive projects from concept to completion • Comfort with light scripting or workflow automation • Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or an Observability/Platform Engineering background is a bonus • Prior Sales Engineering, DevRel, or technical product marketing experience is a bonus • Familiarity with demo environment automation or infrastructure-as-code tools is a bonus • Exceptional live presentation or workshop facilitation skills are a bonus

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote work and global remote culture • Career growth pathways • In-person onboarding • 30 days annual leave per annum, including 3 Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support in an innovation-driven environment • Empowered, high-trust teams • Approachable leadership • Global team collaboration

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