Senior Product Designer, Knowledge Graph

🔥 30 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Design experiences for Grafana Cloud’s Knowledge Graph, including the entity graph, entity catalog, and RCA workbench • Help customers understand and explore how their systems connect • Present complex, constantly changing information clearly without overwhelming users • Translate research and data into easy-to-digest experiences • Tailor experiences to multiple target audiences and user perspectives • Collaborate with engineering, product management, technical writing, GTM, and Product Design teams • Balance business priorities, customer needs, and technical considerations • Document user needs, pain points, design directions, UX trade-offs, and detailed feature designs • Conduct and contribute to quantitative and qualitative research with researchers, collaborators, customers, and the Grafana user community • Develop expertise in product areas, personas, workflows, and use cases • Coach and mentor designers and contribute to Product Design team initiatives and ways of working

🎯 Requirements

• 7+ years of relevant design experience working on B2B/enterprise software products • Experience ideally designing tools and services for developers or other highly technical users • Portfolio of effective designs for complex products delivered in a fast-paced environment • Experience running qualitative research in complex fields • Ability to balance business goals, product priorities, customer feedback, research insights, and technical considerations • Ability to collaborate with cross-functional teams across multiple locations and time zones • Attention to detail and willingness to learn about a complex, technical product space • Experience working in a fully remote, fast-paced environment • Bonus: experience designing complex, data-dense interfaces • Bonus: observability, cloud infrastructure, and/or database monitoring domain knowledge • Bonus: experience helping design teams level up their practice and impact • Application must include an example of making complex decision-making easy through a well-curated UI

🏖️ Benefits

• 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days annual leave per annum, including 3 Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • High-trust, low-ego culture • Approachable, transparent leadership • Supportive colleagues • Local legislation-compliant leave policy

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