
501 - 1000 employees
Founded 2014
đ˘ Enterprise
âď¸ SaaS
đ¤ Artificial Intelligence
Enterprise ⢠SaaS ⢠Artificial Intelligence
Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.
đĽ 0 minutes ago
đ Spain, Canada, +5 more countries â Remote
đľ âŹ106.7k - âŹ128k / year
â° Full Time
đ´ Lead
â Product Manager
đť Ghost score 3%
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501 - 1000 employees
Founded 2014
đ˘ Enterprise
âď¸ SaaS
đ¤ Artificial Intelligence
Enterprise ⢠SaaS ⢠Artificial Intelligence
Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.
⢠Own the end-to-end journey for helping people and agents instrument workloads and send useful OpenTelemetry data to Grafana Cloud ⢠Define the vision, strategy, and cross-product roadmap from an uninstrumented workload to healthy, useful telemetry ⢠Create experiences across SDK instrumentation, automatic instrumentation, and Collector-based deployment ⢠Reduce setup failure, abandonment, misconfiguration, and low-quality telemetry ⢠Establish shared experience principles, priorities, and success criteria across product and engineering teams ⢠Use customer research, product data, and market insight to prioritize investments and measure outcomes ⢠Partner with downstream Grafana Cloud solution teams to transition from telemetry ingestion to product activation ⢠Define product narrative, differentiation, launches, technical content, adoption programs, and campaigns with Product Marketing and go-to-market teams ⢠Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams ⢠Represent Grafana Labs and its customers in OpenTelemetry ecosystem discussions ⢠Use AI tools to synthesize customer research, analyze product signals, explore workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys
⢠5+ years of Product Management experience in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain ⢠Experience leading strategy and execution across multiple engineering teams or product areas without direct organizational authority ⢠Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions ⢠Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure ⢠Understanding of deploying and operating software across Kubernetes, virtual machines, and public cloud environments ⢠Experience turning complex onboarding, configuration, and troubleshooting workflows into clear product experiences ⢠History of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes ⢠Excellent written and verbal communication skills ⢠Bonus: experience with OpenTelemetry or open source observability ecosystem ⢠Bonus: experience with automatic instrumentation, eBPF, or runtime-based instrumentation ⢠Bonus: firsthand experience as an SRE, platform engineer, developer, or observability practitioner ⢠Bonus: experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
⢠Restricted Stock Units (RSUs) ⢠100% remote, global culture ⢠Career growth pathways ⢠In-person onboarding ⢠30 days annual leave per annum ⢠3 annual leave days reserved for Grafana Shutdown Days ⢠Transparent communication and regular company-wide updates ⢠Autonomy and support to ship great work ⢠High-trust, low-ego culture ⢠Approachable, transparent leadership
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