Client Services Vet Nurse

🔥 22 minutes ago

🇦🇺 Australia – Remote

💵 $32 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Greencross Vet Hospital

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

Greencross Vet Hospital is a spacious veterinary facility that offers a variety of services including general practice vet consultations, vaccinations, desexing, dental care, and emergency and critical care. With 14 modern consultation rooms and advanced diagnostic equipment, it serves the local community's pet care needs. Additionally, Greencross Vet Hospital provides embedded clinical teaching and placement opportunities for veterinary students.

📋 Description

• Provide professional telephone triage and general pet health advice • Assist clients with appointment bookings and enquiries • Support Greencross clinics nationwide • Manage website enquiries and customer service requests • Assist with Pet Health Reminders and other business initiatives • Deliver outstanding customer experiences while supporting positive patient outcomes • Serve as the first point of contact for many pet owners on behalf of Greencross clinics across Australia

🎯 Requirements

• Holds a Certificate IV in Veterinary Nursing • Minimum of 4 years' veterinary nursing experience • Clinical confidence and passion for exceptional customer service • Experience working in a fast-paced environment and remaining calm under pressure • Confidence making accurate and timely telephone triage decisions • Experience using RxWorks • Excellent attention to detail • Ability to follow detailed processes and procedures • Ability to work independently while remaining connected and engaged with a remote team • Strong communication skills • Genuine enjoyment of helping pet owners • Reliable internet connection, ergonomic workstation, and quiet workspace

🏖️ Benefits

• Employees can work remotely from anywhere in Australia • North Ryde Support Office available for Sydney-based team members who wish to work from the office • All equipment is provided • Structured training and ongoing support • Supportive team of experienced Vet Nurses • Work with one of Australia's leading veterinary care networks